Moon-Spirit Hare Country Art & Crafts
Terms & Conditions
Conditions of Use
The term Moon-Spirit Hare Country Art & crafts or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Goods will only be despatched to the billing address supplied at the time of purchase.
If you are not 100% satisfied with your items you have purchased from Moon Spirit Hare Country Art & Crafts, we will certainly try to help you in resolving this.
Items purchased can be returned if the following applies:
Item(s) are unused
Item(s) have not been modified under any circumstances
Items maybe rejected for return if the following applies:
If they are damaged from misuse.
In the unlikely event you receive an item that is faulty or incorrect it must be reported within 7 days of receiving the item. Please contact us either by phone or email. We must be notified within 14 days of receiving the goods, you then have 14 days to return the goods once you have notified
Moon-Spirit Hare Country Art & Crafts .
Refunds will be issued to the the customer within 14 days of receiving the goods back. A full refund of the products value will then be credited to the account that the product was purchased with.
Postage & Returns
It is the responsibility of the customer to cover postage charges when sending the item(s) back.
How do I return and item?
It is preferable to contact us by phone before returning a product If you can’t phone us an email is fine but please allow up to 24 hours for a reply (though we are usually much quicker).
In order for us to be able to process returns quickly and effectively, please write the original invoice number on the exterior of the parcel and enclose a covering letter detailing the following:
The reason for return
The original invoice number
Your contact details including telephone numbers (works, mobile etc)
Details of any correspondence (name of person spoken to, copy of letter, printout of email)
Please send all return items to:
Address to be given via email.
How long will my refund take?
Returns are processed 1 – 3 working days once received. Once the return has been accepted in accordance to our terms, refunds will be credited to the original card or PayPal account used for payment which can take up to 7 working days. Please note if an item is returned to us in an unsuitable condition or has been sent back late your return may not be accepted.