Moon-Spirit Hare Country Art & Crafts

          Terms & Conditions

Conditions of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy Moon-spirit Hare Country Art & Crafts relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

The term  Moon-Spirit Hare Country Art & crafts  or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

  • Goods will only be despatched to the billing address supplied at the time of purchase.

  Returns Policy

  If you are not 100% satisfied with your items you have purchased from Moon Spirit Hare Country      Art & Crafts, we will certainly try to help you in resolving this.

 

  Items purchased can be returned if the following applies:
 

  Item(s) are unused
  Item(s) have not been modified under any circumstances

 

   

  Items maybe rejected for return if the following applies:
  If they are damaged from misuse.
   

  In the unlikely event you receive an item that is faulty or incorrect it must be reported within 7          days of receiving the item. Please contact us either by phone or email. We must be notified within      14 days of receiving the goods, you then have 14 days to return the goods once you have notified

  Moon-Spirit Hare Country Art & Crafts .

​  Refunds will be issued to the the customer within 14 days of receiving the goods back. A full                refund of the products value will then be credited to the account that the product was purchased      with.
 

  Postage & Returns
  It is the responsibility of the customer to cover postage charges when sending the item(s) back.
  How do I return and item?
  It is preferable to contact us by phone before returning a product If you can’t phone us an email is    fine but please allow up to 24 hours for a reply (though we are usually much quicker).
  In order for us to be able to process returns quickly and effectively, please write the original       invoice number on the exterior of the parcel and enclose a covering letter detailing the following:

  • The reason for return

  • The original invoice number

  • Your contact details including telephone numbers (works, mobile etc)

  • Details of any correspondence (name of person spoken to, copy of letter, printout of email)

 Please send all return items to:
Address to be given via email.

 How long will my refund take?
 Returns are processed 1 – 3 working days once received. Once the return has been accepted in   accordance to our terms, refunds will be credited to the original card or PayPal account used for   payment which can take up to 7 working days. Please note if an item is returned to us in an   unsuitable condition or has been sent back late your return may not be accepted.